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Owner FAQ's
Renter FAQ's

 

How do I list a property?
Listing a property is free and easy. Simply set up an account and you can instantly start listing your properties. To see the process take a look at our Owner Tutorial.
Can I edit my property listings?
Yes. Once a property is listed you can edit any of the property details and images. Your changes will take effect immediately. View our Edit Property Tutorial.
My images don't upload?
Depending on the type of Internet connection you have your images could take up to 10 minutes to upload. If you are having problems uploading all six of your images at once try to upload each image individually by running the property edit page.
Can I change my images?
Yes. In fact you can change all aspects of your listing in real time.
What size should my images be?
Images need to be .jpg at 10% compression and be 400 pixels wide. Height can be up to 600 pixels tall.
What is the rental process?
Step one after you have selected the property you wish to rent is to place a deposit via paypal. Once this is done the owner is notified of your request. The owner then verifies that the dates are available. When the owner does this you are then notified and put in contact with the owner to complete the rental process.
What about refunds?
You have 48 hrs from the time of placing your deposit to request a refund. If in the case that the owner has already rented the property you will be given the option to use your deposit toward another rental or given a refund. Owners make their own refund policies concerning the final payment.
What is PayPal?
PayPal is a secure and very reliable online credit card processing company. We use their services because we feel they are the most reputable online transaction service available. To learn more click here.
Do you verify your owners?
Owners are allowed to list their properties free of charge. If there are 3 complaints about an owner or their property we remove the owner and all of their listing from our site.
   
   
   

 

 

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